Shipping Policy
We're excited to be sending a little bit of Quincy your way, so we won't be wasting any time.
All orders will be shipped out within 3 business days via Canada Post.
Shipping time is approximately 5-6 business days in Canada, 7-10 to US.
For an estimate on priority shipping, please email [email protected] or call 902-258-3388
FREE In-Store Pickup, usually ready the day of or within one business day.
Canada
- Free shipping on orders over $150 within Canada
- Flat rate $10 shipping on all orders less than $150.
United States
- Free shipping on orders over $250 to continental US.
- Flat rate $15 shipping to the USA on all orders less than $250
For inquiries about other international shipping destinations please contact us
Please note, international orders may incur customs fees. These are 100% the responsibility of the receiving customer. Delivery times may also be affected by the border and customs process and may take longer than stated. This is beyond our control and, therefore, delivery times stated here are only an estimate.
Returns
We want you to be as thrilled with your Quincy purchases as possible, so if something doesn't work for you, we're happy to take it back and try again! All items returned must be unworn, unwashed and have original tags intact. Intimates, bathing suites and earrings are all final sale. Thank you for understanding!
Standard Sales: Regular priced items purchased online may be returned for a full refund, exchange or store credit within 30 days of shipping date. Customer pays return shipping costs. Original shipping fee's are non refundable.
Promotional and Sale Items: Online orders that use promotional codes, limited time percentage discounts, or limited time free shipping, may be returned for exchange or credit only within 30 days of purchase. Customer pays return shipping costs, original shipping fee's are non refundable.
If marked FINAL SALE, the purchases are not eligible for refund or in-store credit.
All locally made art and craft pieces are automatically considered FINAL SALE.
If you decide that you want to return an item, please let us know as soon as possible via [email protected] and we'll let you know how to proceed.
For ease of transaction on our end, be sure to include your original invoice and keep record of tracking information. A credit will be issued as quickly as possible upon receipt of your return.
Thank You,
Quincy xo